Wholesale & Retail Shipping Policy
Last Updated: July 2026
This Shipping Policy applies to all retail and wholesale orders placed on this website, including worldwide shipments. By placing an order, you agree to all shipping terms, conditions, and liability rules stated below.
Nothing in this policy limits or excludes any statutory rights you may have under the mandatory consumer protection laws of your country of residence.
1. Order Processing & Shipping Lead Time
1.1 Wholesale & OEM Orders
Custom‑made and OEM wholesale orders shall be processed in accordance with the production schedule and shipping timeline confirmed in pre‑sales written quotations.
Business days exclude Saturdays, Sundays, official statutory public holidays and scheduled factory shutdown periods. Orders received during holiday periods will enter processing on the next available business day.
1.2 Retail Orders
All retail orders shall be prepared for shipment within 3‑7 business days upon full payment confirmation. Stated processing time does not include cross‑border international transit duration.
2. Shipping Fees & Free‑Shipping Rules
2.1 Wholesale Orders
Unit prices for all wholesale items exclude international freight charges, destination‑country import tariffs, customs duties, VAT, GST and any other local governmental taxes or clearance fees.
Shipping cost is dynamically calculated based on the combined actual weight, dimensional volume of goods and delivery destination. Clients placing large‑volume bulk orders are welcome to contact our sales team for an individually tailored quotation.
2.2 Retail Tier‑Weight Shipping Rates
For retail orders, zone‑based weight‑tiered shipping rates apply. Freight is determined by delivery country and total actual package weight. All shipping charges are denominated in United States Dollars (USD). Final exact shipping cost will be automatically calculated and displayed during checkout prior to order confirmation.
All retail orders are processed within 1‑3 business days after payment confirmation. Freight is calculated on total package weight. The maximum supported single‑order shipping weight is 2 kg. Should your order exceed 2 kg total weight, please contact us in advance to obtain a dedicated shipping quotation and get preferential pricing.
Disclaimer: Stated delivery timeframes exclude customs inspection and clearance holding periods. All import‑related duties, levies and local taxes shall be borne solely by the recipient.
United States
| Weight | Shipping Cost |
|---|---|
| 0‑0.05 kg | $5.00 |
| 0.0501‑0.1 kg | $7.00 |
| 0.101‑0.2 kg | $8.00 |
| 0.201‑0.3 kg | $11.50 |
| 0.301‑0.45 kg | $13.00 |
| 0.4501‑0.6 kg | $17.00 |
| 0.601‑0.8 kg | $19.00 |
| 0.801‑2 kg | $22.00 |
United Kingdom
| Weight | Shipping Cost |
|---|---|
| 0‑0.05 kg | $4.80 |
| 0.0501‑0.1 kg | $6.30 |
| 0.101‑0.2 kg | $7.98 |
| 0.201‑0.3 kg | $8.99 |
| 0.301‑0.45 kg | $10.90 |
| 0.451‑0.8 kg | $14.40 |
| 0.801‑2 kg | $19.80 |
Switzerland
| Weight | Shipping Cost |
|---|---|
| 0‑0.05 kg | $4.90 |
| 0.0501‑0.1 kg | $6.60 |
| 0.101‑0.2 kg | $8.50 |
| 0.201‑0.5 kg | $12.50 |
| 0.501‑1 kg | $15.60 |
| 1.001‑2 kg | $19.90 |
European Union (Netherlands, Germany, France, Italy, Denmark)
| Weight | Shipping Cost |
|---|---|
| 0‑0.05 kg | $5.00 |
| 0.051‑0.1 kg | $5.90 |
| 0.101‑0.2 kg | $6.60 |
| 0.201‑0.3 kg | $8.70 |
| 0.301‑0.45 kg | $10.80 |
| 0.451‑0.8 kg | $14.80 |
| 0.801‑2 kg | $20.50 |
Australia
| Weight | Shipping Cost |
|---|---|
| 0‑0.05 kg | $5.90 |
| 0.0501‑0.1 kg | $6.40 |
| 0.101‑0.2 kg | $7.40 |
| 0.201‑0.3 kg | $9.50 |
| 0.301‑0.45 kg | $10.99 |
| 0.4501‑0.8 kg | $15.80 |
| 0.801‑2 kg | $22.60 |
Canada
| Weight | Shipping Cost |
|---|---|
| 0‑0.05 kg | $5.90 |
| 0.0501‑0.1 kg | $6.40 |
| 0.101‑0.2 kg | $7.60 |
| 0.201‑0.3 kg | $9.40 |
| 0.301‑0.45 kg | $12.00 |
| 0.4501‑0.8 kg | $15.90 |
| 0.801‑2 kg | $24.80 |
Mexico
| Weight | Shipping Cost |
|---|---|
| 0‑0.05 kg | $6.00 |
| 0.0501‑0.1 kg | $7.40 |
| 0.101‑0.2 kg | $8.60 |
| 0.201‑0.3 kg | $9.90 |
| 0.301‑0.45 kg | $12.40 |
| 0.4501‑0.8 kg | $16.80 |
| 0.801‑2 kg | $24.90 |
Important Notice: For territories and countries not listed above, you must contact our support team to obtain valid shipping quotation prior to placing an order. Buyer assumes full responsibility for all import‑related customs duties and local taxes.
2.3 Coupon & Free‑Shipping Calculation Rule
Free‑shipping qualification shall be evaluated against the order subtotal after all coupon discounts have been applied. If an order satisfies the free‑shipping threshold before coupon redemption but falls below the threshold value once coupon discount is deducted, free‑shipping benefit shall become invalid and standard applicable shipping rate will be charged automatically.
3. Shipping Carriers & Estimated Delivery Time
YunExpress and 4PX are our designated international logistics providers for retail and small‑batch wholesale consignments. All delivery durations are non‑binding estimates only. We shall not be held liable and provide no compensation for shipment delays arising from customs inspection, annual logistics peak seasons, force majeure events or any other circumstances beyond our reasonable control.
3.1 International Express (YunExpress / 4PX)
Estimated transit: 3‑12 business days. Door‑to‑door delivery service; suitable for small‑to‑medium wholesale restock orders and time‑sensitive retail purchases.
3.2 Standard Air Shipping
Wholesale consignments: 8‑15 business days. Retail consignments: estimated transit 12‑25 business days.
Extended lead‑times and stricter customs procedures may apply for remote territories, South America, Africa, the Middle East and parts of Southeast Asia.
4. Order Tracking
Once goods are dispatched, tracking number and tracking‑portal link will be sent to your registered email address. Tracking status may require 24‑48 hours to synchronise and update within carrier backend systems.
5. Customs, Duties & Tax Liability
Unless taxes are mandatorily collected during checkout under binding local legislation, all import duties, VAT, GST, customs clearance charges and local governmental levies incurred at destination country shall be the exclusive obligation of the buyer. Product unit prices and collected shipping fees do not cover any overseas import‑related taxes. Customers are strongly recommended to review local import customs policies before purchase.
High‑risk customs reminder: Certain jurisdictions including but not limited to Brazil, India, Russia and multiple Middle‑Eastern nations enforce stringent customs inspection rules. Where parcels are detained, confiscated, abandoned or returned due to unpaid recipient taxes, inaccurate delivery address or other recipient‑caused factors: original shipping fees are non‑refundable. All additional freight and handling costs for re‑shipment shall be borne by buyer.
6. Delivery Address Responsibility
Buyer shall supply complete, accurate delivery address, valid postal code and functional contact details. We disclaim liability for logistics hold‑ups, returned parcels or lost shipments caused by incomplete, erroneous address information or unreachable consignee, except for consignments where carrier delivery confirmation has not yet been generated.
Address amendment requests are only acceptable within 24 hours of order submission and prior to shipment dispatch. No address modifications can be processed once goods have been handed over to logistics carrier.
7. Damaged, Shortage & Lost Shipment Terms
Consignee is required to inspect parcels promptly upon physical receipt. Claims for physical damage, item shortage or total loss must be submitted to after‑sales support accompanied by unambiguous photographic and video evidentiary material within 48 hours after delivery completion, or longer timeline as required by mandatory local consumer‑protection law. Claims submitted outside this time‑window or without sufficient valid evidence may be rejected.
8. Sample Order Shipping Provisions
All freight expenses for sample‑based orders shall be covered by buyer. Kindly contact customer‑support team for custom shipping quotation and logistics arrangement for sample requests.
9. Undeliverable, Refused & Returned Parcels
Where parcels are refused on receipt, abandoned by consignee or returned‑to‑sender for recipient‑attributable reasons, originally paid shipping charges will not be refunded. Should re‑delivery be requested, buyer shall bear all new freight plus associated handling fees.
Nothing within this clause shall prejudice your statutory consumer withdrawal rights or refund entitlements conferred by mandatory consumer‑protection legislation applicable within your country of residence.
10. Global Shipment Risk Statement
We support worldwide shipment. Nevertheless, multiple jurisdictions carry elevated customs‑detention risk and unstable logistics performance. For consignments dispatched to such high‑risk territories, risks of customs detention, delivery delay, parcel return and loss shall rest upon recipient to maximum extent permissible by applicable law.
If you hold any questions concerning this Shipping Policy, please reach out to our customer‑service team.
Contact Us
Email:johnny@ningxiajewelry.cn