Wholesale Shipping Policy
Last Updated: July 2026
The following shipping terms apply exclusively to all wholesale and bulk orders. Terms for retail orders and dropshipping orders are stipulated separately.
1. Order Processing & Shipping Lead Time
1. In-stock wholesale orders: Shipment will be arranged within 2–5 business days after payment confirmation.
2. Custom and OEM orders: The production lead time shall be subject to the cycle confirmed in the pre-sales quotation.
3. Business days exclude weekends, statutory holidays and factory shutdown periods. All orders placed during holidays will be processed in the next working day.
2. Shipping Fee Instructions (Core Wholesale Rules)
All wholesale product unit prices on this website do not include international shipping fees or any destination country taxes and duties.
Shipping fees are calculated automatically based on the total order weight, volume and destination country. Customers can contact our sales team for separate quotations for large-bulk orders.
Free shipping is not available for standard wholesale orders.
3. Shipping Methods & Delivery Time
1. International Express (DHL / FedEx / UPS)
Delivery time: Approximately 3–7 working days. Door-to-door delivery with full tracking, suitable for small and medium bulk restock orders.
2. Standard Air Shipping
Delivery time: Approximately 8–15 working days. Cost-effective solution for large-volume full orders.
Note: All delivery times are estimated. Delays caused by customs inspection, peak logistics seasons or force majeure are not eligible for compensation.
4. Order Tracking
Once your order is shipped, we will send you the tracking number and tracking link via email. The tracking information may take 24–48 hours to be updated in the carrier’s system.
5. Customs Duties, VAT & Clearance Regulations
All import duties, VAT, GST, customs clearance fees and local administrative taxes in the destination country shall be borne solely by the buyer.
Product prices and shipping fees on our website do not cover any foreign import taxes. Customers are recommended to check their local customs policies in advance.
If the package is returned or abandoned due to unpaid taxes, non-delivery or incorrect address, the original shipping fee will not be refunded. All additional shipping fees for re-delivery shall be paid by the buyer.
6. Shipping Address Responsibility
Please fill in your complete and accurate warehouse address, postal code and contact information.
We are not responsible for delays, returns or package losses caused by incomplete or incorrect addresses and unreachable contact information. Address modification requests are only accepted within 24 hours before shipment and cannot be processed after dispatch.
7. Damaged & Lost Shipment Policy
Buyers shall inspect the package immediately upon receipt. For damaged, missing or lost goods, please submit a verification application with clear photos and videos within 48 hours after delivery. No after-sales requests will be accepted if overdue or without valid evidence.
8. Sample Order Shipping Rules
All shipping fees for sample orders are borne by the buyer. Please contact customer service for exclusive shipping methods and quotations for sample orders.
Contact Us
Please contact our sales team for any inquiries about bulk order shipping fees, lead time and logistics.
Need instant assistance with wholesale pricing, shipping solutions or custom orders?
WhatsApp: +86 186 5714 6863
Email:johnny@ningxiajewelry.cn
Email:johnny@ningxiajewelry.cn
Our professional wholesale sales team is online to support your business needs.
